Shipping and FAQ

SHIPPING INFORMATION

Brick Church Meats and More ships to the Lower 48....for now! 

For bulk orders, please contact us at info@brickchurchmeats.com

How We Ship…

WE SHIP ORDERS ON MONDAYS. If you order after 12 PM on Monday, your order will be sent out the following Monday. We do this to ensure your package is delivered in a timely manner without risk of sitting over the weekend.

We ship our beef frozen to maintain the highest quality and safety standards. Customers should expect meat to be cold to the touch. NOT entirely frozen, especially for deliveries in the 2-3 day range. 

We recommend promptly refrigerating or freezing the meat upon arrival to maintain its quality.

Shipping Methods and Rates…

We ship via UPS. 

We offer two flat rate shipping options. Packages 25 pounds and under are a flat rate of $25. Packages 25.1 pounds to 40 pounds are a flat rate of $35. Please contact us if you would like to make a bulk order.  

Delivery…

Please ensure someone is available to receive the package at the delivery address to avoid prolonged exposure to ambient temperatures.

If you experience any issues with your delivery, please contact our customer service team within 24 hours of receiving your order. info@brickchurchmeats.com

Returns and Refunds…

Due to the perishable nature of our products, we do not accept returns. If there is an issue with your order, such as damaged packaging or incorrect items, please contact us immediately. 

We will review each case individually and provide a suitable resolution, which may include a refund or replacement.

How to Track Your Order…

After your order has been confirmed, packaged, and shipped you will receive a tracking number via email. 

Thank you for choosing Brick Church Meats and More for your beef. We are committed to providing you with the highest quality and best service possible.

Brick Church Meats’s Guarantee to You…

If you receive your order from us and it’s not up to our top quality, we will do our best to make it right. As a company who deals in the shipping of perishable goods, we try to do our best but we can’t always control what happens in transit. We want you to be a life-long supporter of Tennessee Beef and Brick Church Meats and More. 

 

SMS Privacy Policy

At Brick Church Meats and More, we are committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect your personal information when you subscribe to our SMS services. 

Information We Collect

We may collect the following information when you opt-in to our SMS services:

  • Your mobile phone number
  • Information you provide in response to our SMS messages
  • Usage data related to our SMS services

Use of Information

The information we collect is used to:

  • Send you SMS messages related to our services, promotions, and updates
  • Improve our SMS service and customer support
  • Comply with legal requirements

Consent

By providing your mobile phone number and opting in to receive SMS messages from us, you consent to the collection and use of your information as described in this policy.

Opting Out

You can opt-out of receiving SMS messages from us at any time by replying "STOP" to any of our messages. After opting out, you will no longer receive SMS messages from us, but we may send you a confirmation message.

Data Protection

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure. We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services or comply with the law.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and, if the changes are significant, by sending you a notice through our SMS service.

Contact Us

If you have any questions about this SMS Privacy Policy, please contact us at:

Brick Church Meats and More

info@brickchurch.com

By subscribing to our SMS services, you acknowledge that you have read and understood this SMS Privacy Policy.

 

Privacy Policy

Introduction

Brick Church Meats and More is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.brickchurchmeats.com.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, payment information, and other similar information you provide when you register on our site, place an order, subscribe to our newsletter, or fill out a form.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities and preferences.

How We Use Your Information

The information we collect may be used in the following ways:

  • To personalize your experience and respond to your individual needs
  • To improve our website and customer service
  • To process transactions and deliver the products/services you request
  • To send periodic emails regarding your order or other products and services
  • To administer a contest, promotion, survey, or other site features

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

  • With trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential
  • When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. However, no data transmission over the internet or electronic storage method is completely secure.

Cookies

Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information. You can choose to turn off all cookies via your browser settings. If you turn cookies off, some features that make your site experience more efficient may not function properly.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the Privacy Policy modification date below.

This policy was last modified on 6/01/2024.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Brick Church Meats and More

info@brickchurch.com

Thank you for visiting www.brickchurchmeats.com. Your privacy is important to us.